Gamblers Help

We are here to offer support to people affected by gambling, including their family and friends. We focus on prevention, early intervention and support for those vulnerable to gambling harm. Our services include one-on-one counselling, financial counselling and support, and community education.

Gambling related counselling

Counselling

Qualified therapeutic counsellors are available to help individuals, partners and family members control and deal with harmful gambling. Our counsellors are there to support and guide you and to help you know you are not alone. To find out more or to make an appointment hit the ‘Connect Now’ button or call us on (03) 5823 3200 to speak to our friendly Consumer Care team.

Financial counselling

Financial counselling provides support for individuals and families who are experiencing financial difficulties caused by their own, or a family member’s gambling. We can help you make a plan to overcome financial burdens, and refer you to other practical support services if needed.

Support for family and friends

We understand the impact of gambling harm on friends, family and loved one’s and we are committed to provide support to anyone affected by gambling, not just gamblers.

Community engagement and education

Our community educators deliver education and health promotion activities to increase community knowledge and awareness of the harm caused from gambling. 
At Primary Care Connect our health promotion team implement creative and hands-on community engagement sessions such as drum beat sessions to create a safe and enjoyable space to maximise participation. They work to minimise the harm of gambling for vulnerable groups and communities. 
They support local community members by:

• raising awareness of the types of harm people can experience from gambling
• promoting responsible gambling
• promoting the range of services available through Gamblers Help
• supporting people to address the underlying causes of problem gambling
• reducing stigma and barriers to seeking help

For referrals and information connect with us via the Connect Now  button, or call us on (03) 5823 3200 to speak to our friendly Consumer Care team.

Schools program

Never before has gaming been so heavily promoted and accessible, especially during sports advertising. This makes it feel like a normal part of the game and harder for students to recognise potential harm. 
Our School Education Program offers:

• free face-to-face and online information sessions for teachers, parents and students
• articles for school newsletters
• information for parents

Drawing on the latest research, the school education program is a free prevention initiative that supports secondary school communities to help students navigate the new gaming landscape and avoid harm from gambling. If you are interested in conducting education sessions for your school, we would love to hear from you! 
Please connect with us via the Connect Now button, or by calling our friendly Consumer Care team on (03) 5823 3200.

Gambler's Help Testimonial

"The counsellors have your back and they made me feel worthy."  Lynda describes how seeing a counsellor helped keep her on track.