our leaders
The Leadership Team is made up of experienced, dedicated individuals, working collaboratively to lead the organisation. They are passionate about the people and the mission of Primary Care Connect.
The Leadership Team are accountable for delivering upon the organisation’s Strategic Plan.
Wendy is a Registered Nurse who grew up and was educated in Greater Shepparton. She left the Shepparton in 1988 and returned to live in the area in 2014. Wendy is currently Director of Primary Health and Service Innovation at Kyabram District Health Service, having held a variety of senior roles in health, not for profit community and aged care and in local government. She has had previous non-Director Board experience on the Benalla Health Board. A passion for camping and horse racing, and a renewed interest in cooking thanks to her Thermomix, as well as 3 grandchildren, keep her occupied when not working.
Qualifications
Registered Nurse, Graduate certificate in e-Healthcare, Diploma Business Management and Human Resources, AICD Company Directors course (GAICD)
Special Responsibilities
Member of the Clinical Governance Committee
Wendy’s Vision for Our
Community
Wendy would like to see a more inclusive community, with opportunities for all. A community where an individual’s social identity should not determine their level of discrimination, disadvantage or privilege.
Carl
was born in the UK and emigrated to Australia in 1997, residing in the Hume/GV
region since 2007. An experienced
business leader with multi-industry exposure spanning healthcare, hospitality,
retail/supermarkets, architecture, utilities, telecoms and the arts. Through a
focus on business management and leadership, Carl has gained sound
understanding of business systems and processes including; Strategy, Finance,
IT, Marketing, People and Culture, OHS, Governance and Risk Management.
Currently
employed as Program Lead for the Flood Recovery Support program at Echuca
Regional Health, Carl has in recent years established / owned and operated
several small businesses and held Treasurer roles with local sporting clubs and
tourism boards.
Outside of work, Carl enjoys outdoor
pursuits including cycling, kayaking, bush walking and following English
football.
Qualifications
BSc
(Hons.) Hospitality Management, Master of Business Administration, Graduate Member of the Australian Institute of Company Directors.
Special Responsibilities
Carl joined the PCC Board in September 2020
and also became a member of the Finance, Audit and
Risk Sub-Committee. Chair of the
Finance, Audit and Risk Sub-Committee since July 2021. Deputy Board Chair since November 2022.
Vision for Our
Community
To
support and drive the health, wellbeing and social living standards across the
Goulburn Valley region for all residents, irrespective of our diverse backgrounds,
cultures and differences.
Davina has always had a strong connection to Shepparton spending many family occasions while growing up in the town as Davina’s maternal grandparents and extended family lived in Shepparton. In 2005 she came to Shepparton for work and has called the area ‘home’ ever since. Davina is a senior Australian Legal Practitioner admitted to the Supreme Court of Victoria and she has over 16 years’ experience in private legal practice. Davina’s work in legal practice involves pro bono work for the cancer council, wills, powers of attorney, advising clients about estate planning matters, probate, court appearances, litigation, advising about contracts, water prosecutions and advice, employment law. Davina’s work in these areas of law brings skills, experience and exposure to a range of disciplines including corporate governance (compliance and risk management), analytical skills, aged care and client services generally. Davina enjoys fitness and health, a good documentary and meeting people and getting to know their story. Davina lives in Shepparton with her young family and is a considerate and approachable community member.
Qualifications
Bachelor of Business (Property Management)
Bachelor of Laws
Special Responsibilities
Davina joined the PCC Board in 2023.
Vision for Our
Community
To live in a community where all feel supported and valued including the not so obvious ‘vulnerable’ people such as the farmers working hard to deliver food to our tables and that high quality health care is available to all and that it’s governed professionally, with integrity and proactively.
Fraser was born and
raised in the Goulburn Valley region and currently lives on the family dairy
farm in Tatura.
Fraser is currently the
General Manager of The Apprenticeship Factory and Monarch Personnel and has
previously held roles in financial and human resource management, within the
Aged Care and Manufacturing industries.
Fraser joins the
Primary Care Connect Board with 10 years’ experience in public practice accounting
and auditing across a wide variety of industries including Transport,
Agriculture, Education, Health and Aged Care, Hospitality and Tourism.
Fraser is an active community member who is the current President of the
Kyabram District Football Netball League (the KDFL), and has previously held
executive roles on the Shepparton Festival and Goulburn Murray Lawn Tennis
Association.
Qualifications
Member of the Institute of Chartered Accountants – Australia and
New Zealand
Graduate Diploma of Chartered Accounting - CAANZ
Bachelor of Commerce (Accounting)/Bachelor of Arts
(Criminology) – Deakin University, Geelong
Special Responsibilities
Fraser joined Primary Care Connect Board in 2022 and is a member
of the Finance, Audit and Risk Sub-Committee.
Fraser's Vision for Our
Community
To have a community
that can access what it needs, when it needs that is not limited by location
and economics.
Lisa is the executive manager for NorVicFoods, currently based at the University of Melbourne’s Dookie campus. The role focusses on knowledge exchange between the agri-food sector across the Hume region and the University of Melbourne.
Lisa has previously worked in the dairy industry in both the Goulburn and Murray Valleys in a number of different roles, including private business, within a local milk factory and the local industry body. Through these roles Lisa has at times worked closely with the local community health networks to provide any necessary assistance to those within the dairy sector.
Lisa lives in Shepparton with her family and is an active community member especially around children’s involvement in sport.
Qualifications
Bachelor of Agricultural Science (University of Melbourne); Diploma in Project Management (NSW Tafe); Foundations of Directorship (AICD); Certificate in Training and Assessment (GoTafe)
Special Responsibilities
Member of the Audit, Risk and Finance Committee
Lisa’s Vision for Our Community
To live in a vibrant, well connected and resourced community that has access to the same level of services as living in a metropolitan centre.
Kevin is currently CEO of the
Goulburn Valley Regional Library Corporation, an independently governed
statutory corporation delivering library services to the City of Greater
Shepparton, Moira Shire and the Shire of Strathbogie. Kevin is an executive
member and treasurer of the peak industry body - Public Libraries Victoria, and
chairs the Libraries Victoria consortia of libraries who share resources and
participate in the One Card library system across Victoria. Kevin has over 32
years water industry leadership and natural resource management experience. He
brings skills and experience across a range of disciplines including statutory
corporation management, project management, natural resource and environmental
management, community engagement, customer service, financial management and
corporate governance.
Kevin lives with his family at
Shepparton, is active in the community and volunteers in local community sport.
Qualifications
Associate Diploma Civil
Engineering, Diploma Business Management, Graduate Australian Institute of
Company Directors
Kevin's Vision for Our
Community
To live in a vibrant and
inclusive community where the vulnerable in our society are supported and
valued.
Born
and raised in the Shepparton region I have more than 30 years professional
experience across a broad range of operational and senior leadership roles. I
am a fellow of the Fairley Leadership program and have completed the Institute
of Company Directors Course.
My
formal Qualifications include a Bachelor of Engineering (Civil), Post Graduate
Diploma in Municipal Engineering and Management and Engineer of Water Supply
(EWS).
I
have a unique blend of life experiences, qualifications and professional career.
I take pride in creating supportive, healthy, authentic and productive
cultures.
I have strong traditional values based on
family, accountability, integrity and empathy. I am an energetic, motivated and
enthusiastic person who enjoys life. I thrive on helping others and have an
extensive network of personal and professional friendships. I take pride in
being authentic in all aspects of life and achieving effective and valued
outcomes both personally and for the community. I love rural living, the
outdoors, I’m a keen cyclist, enjoy water sports and fishing.
Qualifications
Bachelor
of Engineering (Civil) – Monash University, Caulfield 1986
Post
Graduate Diploma Municipal Engineering and Management – Deakin University,
Warrnambool 1990
Municipal
Engineers Certificate (C.E) – Municipal Engineers Board 1991
Engineer
of Water Supply Certificate (E.W.S) 1993
Fairley
Leadership Program 2001
Australian
Institute of Company Directors Course 2019
Prince 2, IAP2, Emergency Management AIIMS
Special Responsibilities
Phil joined the
Primary Care Connect Board in 2022.
Phil's Vision for Our
Community
My
desire is to be part of a community that is safe, prosperous, and diverse. A
community that cares and is supportive of each other particularly in times of
need. I’d like to enhance the broader understanding of community issues and
opportunities. I like to see all members of our community be fulfilled, happy
and proud of who they are.
Kim has 21 years’ experience
in the community services sector, including early years, local government, and
public health. Kim has held a variety of leadership positions and has special
interest in health promotion, community development and promoting inclusive
access to services in our community.
Kim has lived and worked in
the Goulburn Valley for the majority of her career and is currently the
Executive Manager Community Health and Wellbeing with NCN Health at their
Cobram campus, prior to this she was in the local government sector for 17
years with roles at Greater Shepparton City Council and Moira Shire.
Kim lives in the region with
her family and is actively involved in a number of community groups
including local sports clubs, she is also the current Chair of the Murray
Primary Health Network Goulburn Valley Community Advisory Council. In Kim’s
spare time she enjoys horse riding, camping, and spending time with her family.
Qualifications
B. Social Science (Social Welfare),
Dip Business,
Dip Community Services,
Cert IV TAE
Special
responsibilities
Kim joined the
Primary Care Connect Board in 2022
Kim's Vision for Our
Community
Our community is
growing and changing all the time, my hope is that our health, education, and
community services are able to grow and develop to continue to provide the high-quality
care and support our community deserves. Individuals and families across the
Goulburn Valley should be able to live, work and play in an inclusive and
dynamic community that is well connected to local services that improve health
and wellbeing outcomes for all.
KC worked as a hospital medical officer in Melbourne and
Gippsland before working in medical workforce management, education and
publishing. He has been a medical
executive in various public health services in the Hume, Loddon Mallee,
Grampians and Gippsland regions since 2010.
He serves as a member of the Postgraduate Medical Council of Victoria
Accreditation Committee, and a mentor for emerging health managers and medical
students.
Qualifications
Bachelor of Medicine, Bachelor of Surgery –
Melbourne University, Master of Public Health, Master of Health
Management – UNSW, Fellow –Australian College of Health Service
Management, Graduate – Australian Institute of Company
Directors
Special Responsibilities
Ka Chun joined the Primary Care Connect Board in 2023 and is
a member of the Clinical Governance Sub-Committee.
Ka Chun's Vision for Our Community
The residents of Shepparton and surrounding districts should
have access to high quality and safe community services and health care, that
are governed professionally and proactively.
These services should be personalised as far as possible, catering
affirmatively to diverse and marginalised groups in our communities.
Trish grew up in a variety of small communities in South Australia, Western Australia and finally Victoria where her family settled in Yarrawonga.
Trish has 30 years’ experience across Community Services and Education both Not For Profit and Government sectors, in clinical and leadership positions. Being involved in community through children’s sport and most recently on the Boards of both Greater Shepparton Connected Communities and NCN Health has only strengthened Trish’s passion for community collaboration and shared vision.
Trish has operational oversite of both People and Resilience (staff HR) and Consumer Care (Client experience) and believes that there are undeniable synergies between the experience and care of clients and staff. When we treat both with respect and consideration that is when we get the best outcomes for individual and community.
Qualifications
Bachelor Behavioural Sciences, Graduate Diploma Project Management, Diploma Quality Auditing
Special Responsibilities
People and Resilience, Consumer Care, Quality and compliance.
Tricia's Vision for Our
Community
We all need to reach out for support at some point in life and Trish’s vision is for a responsive and willing community that holds out its hand. That we can simplify pathways to support and be innovative to the changing needs of our community.
Leigh grew up in the Greater Shepparton Region. After completing his Bachelor of Nursing in Bendigo, Leigh moved back to the Shepparton Region to continue his passion for Community Health and Wellbeing. Leigh joined Primary Care Connect in 2021 and has over 10 Years' experience working in the Education and Health & Wellbeing Sector in the Region.
Leigh leads the Nursing Services and Allied Health Services team and has the strategic oversight of the diverse Health Services Team within Primary Care Connect.
Leigh is a Graduate of the Fairley Leadership Program which he credit’s a key factor in his passion for Community Health and Wellbeing.
Qualifications
Bachelor of Nursing – LaTrobe University Graduate, Fairley Leadership Program 2019
Special Responsibilities
Nursing Services and Allied Health Services
Leigh’s Vision for Our
Community
To ensure that we provide an innovative equitable Health Service to all members of the community. With the key focus on empowering individuals to make informed decisions to achieve positive Health and Wellbeing outcomes, both as individuals and community.
Broni grew up in Shepparton and is actively involved on her children’s school board and local junior sports committee. Broni completed her University studies in Ballarat and then returned back to the Goulburn Valley area where she now lives with her husband and two children.
Broni is an active member of the local community and is passionate about working with people to make positive changes in their lives and strengthening their relationships within their community.
Broni commenced with Primary Care Connect in 2008 after 10 years in the employment and training industry and has a further 14 years’ experience in the Community Health sector. Broni has a vast experience in working across a variety of programs such as Alcohol and other Drug, Family Violence, Financial Management, Gamblers Help, Refugee Counselling Services and Clinical Supervision.
Qualifications
Bachelor of Arts - Australia Catholic University, Graduate Diploma of Secondary Education - Australia Catholic University, Certificate IV in Training & Assessor Clinical Supervision, Certificate in Financial Capabilities and Currently undertaking a Graduate Certificate of Public Health
Special Responsibilities
Community Services Programs which consist of Gamblers Help Programs, Refugee Counselling Services, Financial Counselling and Alcohol and Other Drugs Programs
Broni's Vision for Our
Community
To inspire communities to work together, individuals are strengthened, people feel connected and our services are inclusive to all.
Originally from Melbourne, Simone moved to Shepparton with her family in early 2005. With a background in retail supermarkets and wholesale distribution in financial account management. Simone brings a wealth of knowledge in finance business structures and development. She began with PCC in 2011 and quickly grew her passion for working in the Not-for-Profit sector.
Her current role is to ensure financial management of the organisation, whilst helping to develop new program concepts that meet local community need not only today but in the future. This role has now expanded into the management of information technology and cybersecurity governance.
Qualifications
Australian Institute of Company Directors, Certified Practicing Accountant – CPA Australia, Bachelor of Commerce – La Trobe University, Diploma in Finance – Victoria University
Special Responsibilities
Financial Management, Information Communications and Technology, Legal Compliance
Simone’s Vision for Our
Community
For everyone in our community to have access to services which will help them in their individual growth and development.
Kim grew up in Shepparton and studied at university in Bendigo and Melbourne before commencing at Primary Care Connect in 2006. During her time at PCC, Kim has worked in clinical roles in alcohol and other drugs and gambler's help and project roles in family violence. Kim has also managed a range of programs including alcohol and other drugs, gambler's help, financial counselling, refugee counselling and family violence.
Qualifications
Bachelor Behavioural Science (Honours), Advanced Diploma Management
Special Responsibilities
Family Violence and Diversity and Inclusion Team
Chris’ Vision for Our
Community
A connected, safe and engaged community who can access inclusive and high-quality support which meets their needs and promotes their strengths can access inclusive and high quality support which meets their needs and promotes their strengths.
Andrea was born in Shepparton and has lived most of her life in and around the area. Andrea has over 20 years’ experience in the health, community care and primary health care sectors in a range of clinical/nursing and leadership roles. Andrea is an advocate for ensuring equitable access to health services for all community populations and is committed to a strong culture of client centred care. Andrea has oversite of the People and Resilience (staff HR), Consumer Care (Client experience) and Quality areas of Primary Care Connect; and values the importance of a safe, trusting, and connected workplace culture that enables an organisation to make a meaningful difference for the community in which we live and work.
Qualifications
AdvDip Management and Leadership, AdvDip Management (Human Resources). Dip
Management
Special Responsibilities
People and Resilience, Consumer Care, Quality and Compliance.
Andrea’s Vision for Our
Community
A community that is healthy, embraces differences and provides
opportunity for growth and development. Every
community member should have the opportunity to thrive and have their health
and wellbeing needs met. In order for this to happen, we need to respect each
other and our differences, share our knowledge and work together to address the
social determinates of health and ensure equitable access to healthcare and
systems of support.
Kelly Woolstencroft
Kelly is the Clinical Manager of the Community Services team within Primary Care Connect. She commenced the role of Community Services Manager in October 2023 to develop her career.
The Community Services Manager oversees the Gambler’s Help, Refugee Counselling and Financial Counselling teams, along with some flood recovery case managers based at Goulburn Flood Recovery Service.
Kelly’s career initially commenced here with Primary Care Connect in 2004 as an AOD Clinician and this is her third time working with us. Having worked at hospitals, other health and community service organisations during her 20-year career, she has experience in clinical and leadership positions which have encompassed various AOD roles from counselling to assessment, including forensic specialisation and AOD nursing. She has also worked in mental health, palliative and generalist nursing roles, and aged care.
Qualifications
Certificate IV in Health (Nursing), Certificate IV in
Community Services (AOD), Diploma of Welfare (Level 1) and is currently
studying the Advanced Diploma of Community Services Management.
Special Responsibilities
Vision for Our
Community
For all to have adequate access to key services in rural and
regional areas
Originally
from England, Rob moved to Sydney in 2001 before making the tree change to
Shepparton in 2018.
With a background in multi-nationals and not-for-profits,
Rob brings a wealth of knowledge in financial and commercial management. Rob
commenced with PCC in December 2022
Rob’s current role is to ensure the financial integrity of the organisation.
In
Rob’s spare time he enjoys gardening, cooking and supporting his home football
(not Soccer!) team, Sheffield United.
Qualifications
Fellow
of the Institute of Chartered Accountants in England and Wales, BSc (Hons)
Accounting
Special Responsibilities
Financial
Management, Risk Management, Governance
Rob's Vision for Our Community
To ensure that we live in a safe and inclusive Community and that all members
have access to the required level of support.
I have worked at Primary Care Connect since 2009 when I commenced as a young administration officer. PCC has provided me with many opportunities for growth and development. I love connecting with people and making a positive impact in the community which is why I choose to work at PCC! We offer services and support to everyone and I am so proud to work alongside others to make a difference. When I'm not working, you can find me spending quality time with my family and friends. I absolutely love camping and fishing, as well as playing sport especially netball at my home club - Katandra Kats! I have two amazing girls who bring so much joy to my life. They keep me on my toes, but I wouldn't have it any other way!
Qualifications
I have a strong educational background and expertise in Human Resources and Business Administration but I'm always eager to learn and grow, constantly seeking new opportunities to expand my knowledge and skills.
Special Responsibilities
I currently manage the People and Resilience department at PCC. It's a rewarding role where I support and empower our team members to thrive.
Teagan's Vision for Our Community
My vison for our community is to foster a supportive and inclusive environment where everyone feels safe and valued.
Debbie McDonald
New Zealand born and raised, coming to Australia was a short-term adventure with friends, but I settled in Melbourne originally and eventually began married life and raised a family.
I trained as a Division 1 Nurse from School and my life plan was to continue with my nursing. After arriving in Australia and some life changes, I moved to Shepparton. My first connection with Community Services and PCC was as a volunteer and after completing an internship at Reception I just kept studying and moving into different programs. After working in many areas such as Family Violence, Generalist Counselling and Consumer Care I found my way into the AOD team and found that was my “place“.
Working as an AOD clinician gave me experience and knowledge that I still use in my role as Manager.
Qualifications
Diploma of Alcohol and Other Drugs, Mental Health - Diploma in Professional Counselling - MARAM trained - ASIST trained.
Special Responsibilities
To provide support and leadership to the AOD team, working collaboratively with external stakeholders and funding bodies and working internally with all of the services that PCC provides to ensure a smooth pathway between AOD and the services for our clients.
Debbie’s Vision for Our
Community
By working at PCC I can help to support everyone in our community to access pathways to support of their health and wellbeing. By being connected to so many stakeholders, I want to be a voice to other services while empowering our community members to be heard.
New Zealand born and Australian
raised, Mellisa is of Samoan heritage, who is very passionate about Culture,
Health, Community, Youth, Communication and Rugby.
Starting her journey with Primary
Care Connect in 2016, she has worked in multiple areas of the organisation as
Executive Assistant to CEO, Health Promotion, Media and Communications and now
as Manager of Consumer Care.
Mellisa’s ability to lead our
Consumer Care team stems from over 20 years of experience in working in a
variety of industries such as Tourism, Health, Education and Community, both
internationally and locally, where quality of care is centred around the needs
of Consumers first and foremost.
Committed to the health and
wellbeing of Community, Mellisa in her spare time is active in the community
driving, growth and learning while advocating and supporting others on their
journey to call Greater Shepparton home.
Qualifications
Masters
Business Administration (MBA), Graduate Certificate – Management &
Leadership, Bachelor of Intercultural Communications, Diploma Community
Services (Case Management) Cert IV Business Administration, Graduate Fairley
Leadership Program 2017
Special Responsibilities
Consumer Care – Intake and
Stakeholder Feedback.
Mellisa’s Vision for Our
Community
One's health and wellbeing are
assessed with equity and individually from the minute they walk through any
organisations front doors, in the hope to improve one’s lifestyle, which will
lead to and benefit everyone that surrounds them – because when you are at your
best, everything and everyone else excels too, both physically and mentally.
Matilda is a family person and on a weekend you will find her at home, in the garden or cooking up a meal to share with friends. Born and raised in Shepparton, a local family business owner, with an overarching passion for health, wellbeing and social connection. I lived in Bendigo for a few years while studying my first Bachelor Degree, but was quick to return to where I call home. Working within PCC now for 8 years, Matilda has worked across events, research and community engagement in health promotion delivery. In the last few years Matilda has progressed into the Team Leader Role for the Allied Health Team here at PCC. Matilda really enjoys being there for her team and supporting individual staff achieve their goals, supporting creativity across programs; finding needs in our community through innovation and on the ground consultation.
Qualifications
Post Graduate Degree in Education- Swinburne University Bachelor Degree in Public Health- La Trobe University Fairley Leadership Program Graduate Cohort 2019
Special Responsibilities
Allied Health Team support, providing leadership, supporting the collaboration with external stakeholders, funders & internal programs success.
Matilda's Vision for Our Community
For everyone to have the pathway to be educated to make informed personal choices, which in turn impact overall wellbeing; physical and mental. For individuals to feel heard, connected and loved.
Emily Harman
Emily has lived in the Greater Shepparton area for over 10 years
and loves living here with her partner and their three children. Emily
has worked for 20+ years in the Finance, Process Improvement and HR space
managing teams, implementing systems and finding ways to make processes easier.
She recently joined PCC to be able to contribute more to our community and is
enjoying working with the team in her first formal HR Management role and looks
forward to utilising her skills to support PCC staff, and our community.
Qualifications
Member of Institute of
Chartered Accountants
Bachelor of Business
(Accounting and Marketing)
Special Responsibilities
Best practice implementation, Recruitment,
Selection, Onboarding, Employee Relations, Advice and guidance on HR
management, Staff health and wellbeing.
Emily's Vision for Our
Community
To achieve a community balance that recognises
and values culture and the individual. A community that can provide readily
available assistance and support to those who need it, when they need it.
Ellen
is the Clinical Manager of the Family Violence Program within Primary Care
Connect.
Ellen has worked at Primary Care Connect for the past two years. This journey
began at Primary Care Connect as a Specialist Family Violence Practitioner at
The Orange Door, then Team Leader Specialist Family Violence and now Management
of this program.
Previous professional experience in Mental Health,
Child Protection, Disability and Housing.
Spending time travelling and attending theatre shows.
Qualifications
Certificate IV Community Services - Diploma of Community Services - Advanced Diploma of Community Sector Management
Ellen's Vision for Our Community
For women and children to be free from violence.
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Qualification Qs
DipQualificationsloma
Community Services, Advanced Diploma Management
More info to come.
Qualifications
Special Responsibilities
Sue's Vision for Our Community